Reset your password
The short version: Locked out? Reset it yourself in about a minute — as many times as you need.
Before you start
- You know the email address on your account.
Steps
- Go to the sign-in page
Open the app, or go to moveclerk.com/app.html.
- Tap Forgot password
It’s right under the sign-in button.
- Enter your email
Use the same email you signed up — or were invited — with. Check your inbox for the reset link, and the spam folder too.
- Set a new password
Open the link and choose a new password. Links are time-limited — if it expired, just request a new one. You can reset as many times as you need.
If it didn't work
- No email arrived → wait a couple of minutes, check spam, and confirm you’re using the right email address.
- Link says expired → request a fresh one. Old links stop working once a new one is sent.
- Still stuck → email hello@moveclerk.com from your account email and say you can’t reset your password.
Still stuck?
Email hello@moveclerk.com — tell us what you were doing, what you tapped, and what you saw.
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