Check whether MoveClerk is having problems

EveryoneMoveClerk Help Center · about a 2-minute read · Updated October 2026

The short version: How to tell if it’s MoveClerk or just your phone — and what to do either way.

Before you start

Steps

Rule out your device first
Reload the app and check your connection — most “outages” are one bad signal bar. Start with “What to do when the app won’t load.”
Ask a teammate
If it’s broken for them too, it’s bigger than your phone.
Know this: there’s no public status page yet
MoveClerk doesn’t publish a live status page. If something is wrong on our end, the fastest signal is telling us — see the next step.
Keep working if you can
Write down job details on paper and enter them later. Don’t let a glitch stop a move day.
Tell us
Email hello@moveclerk.com: what broke, when, and who else is affected. The more reports, the faster it’s found.

Only you are affected → it’s your device or connection. Work through the app-won’t-load checklist.
Everyone’s affected → sit tight and keep jobs moving on paper.

Email hello@moveclerk.com — tell us what you were doing, what you tapped, and what you saw.

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